Frequently Asked Questions

Standard shipping within Latvia takes 2-3 business days. For other EU countries, delivery typically takes 5-7 business days. International shipping outside the EU takes 7-14 business days depending on the destination.

We accept returns within 14 days of delivery for unused products in their original, unopened packaging. To initiate a return, please contact us with your order number. Refunds are issued within 14 days of us receiving the returned items (typically within 5-7 business days).

Once your order ships, you'll receive a confirmation email with a tracking number. You can also track your order by logging into your account and visiting the Order History section. If you checked out as a guest, use the tracking link in your shipping confirmation email.

Yes. We offer trade pricing for salons, nail studios, and individual nail technicians. Contact us at info@nolaprofessional.com with your business details and we'll send you our wholesale catalogue and pricing.

Absolutely. All Nola Professional products are formulated specifically for professional nail technicians. Our products meet EU cosmetic safety standards and are rigorously tested. Each product includes complete ingredient lists and safety data sheets for salon compliance.

We accept all major credit and debit cards (Visa, Mastercard, Maestro), as well as bank transfers for EU customers. All payments are processed securely through our encrypted payment gateway.

Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by destination. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the customer.

We offer sample sets for professionals who want to try our products before making a larger purchase. Visit our Sample Kits section or contact us to learn about current sample offerings. Sample kits typically include mini sizes of our most popular products.